Ozzi Kleen’s Bi-Annual Council Factory Tour: Educating, Connecting, and Building the Future of Wastewater Management New

Every two years, Ozzi Kleen proudly opens its doors to host one of the most important events on our calendar: the Bi-Annual Council Factory Tour and Information & Education Session. This event is an integral part of our ongoing commitment to supporting our local councils, building strong industry relationships, and providing valuable technical education to those working in the wastewater sector.

In 2023, after inviting representatives from all local councils we welcomed an enthusiastic group of representatives from Noosa Regional Council, Sunshine Coast Regional Council, Somerset Regional Council, and Moreton Bay Regional Council to our Head Office and manufacturing facility. It was a fantastic morning full of learning, collaboration, and innovation.

As we look forward to an even bigger and better event in 2025, let’s take a moment to reflect on the purpose and highlights of the 2023 tour — and why these sessions are so crucial for the future of sustainable wastewater solutions across Australia.

Why the Council Factory Tour Matters

Local councils are at the frontline of community infrastructure, and wastewater management is one of their most vital, yet often invisible, responsibilities. With changing regulations, growing populations, and the increasing emphasis on sustainability, staying up-to-date with the latest wastewater technologies and practices is more important than ever.

The Ozzi Kleen Bi-Annual Council Factory Tour aims to:

• Introduce council staff to Ozzi Kleen’s products, philosophy, and history.

• Educate participants about industry trends, technical innovations, and system maintenance best practices.

• Support councils with the knowledge they need to make informed decisions for their communities.

• Foster open dialogue between councils and manufacturers, ensuring we continue to design solutions that meet real-world needs.

This event is not just a tour — it’s an opportunity to build partnerships, solve challenges, and drive continuous improvement in wastewater management across our region.

The 2023 Event: A Morning of Learning and Collaboration

The 2023 event ran from 8:00 AM to 10:30 AM, and was a lively and engaging morning designed to maximise learning while also allowing plenty of time for discussion and networking.

Welcome and Breakfast

The day kicked off bright and early with registrations and a hearty breakfast. This informal start provided the perfect opportunity for attendees to relax, meet one another, and have initial conversations with the Ozzi Kleen team. There’s nothing like a good breakfast to fuel a morning of technical discussions and factory exploration!

Introduction to Ozzi Kleen

After breakfast, we moved into the formal part of the session with an introduction to Ozzi Kleen. Our team shared insights into:

• The history of Ozzi Kleen: How we grew from a small family operation into a leading Australian manufacturer.

• Our mission: Providing innovative, sustainable wastewater solutions that protect the environment and support healthier communities.

• Our people: Showcasing the experienced and passionate individuals who drive our operations forward.

Understanding the story and ethos behind Ozzi Kleen helps councils see the depth of commitment that goes into every system we build and every service we provide.

Breaking Into Smaller Groups

Following the introductory session, we divided into smaller groups to allow for a more personalised experience. Smaller groups ensured that everyone had the chance to ask questions, engage directly with our staff, and see our operations up close.

Factory Tour

The factory tour was one of the highlights of the day. Guided by our technical experts, council staff were able to walk through our production facilities and witness firsthand how Ozzi Kleen systems are designed, engineered, and assembled.

Tour highlights included:

• Observing the manufacturing process from raw materials to finished systems.

• Seeing our commitment to Australian-made quality and rigorous testing standards.

• Learning about the importance of durability and innovation in wastewater system design.

For many attendees, seeing the systems being built — and understanding the care that goes into every weld, every component, and every process — was eye-opening.

Interactive Technical Session

After the tours, we regrouped for an interactive technical session. This session was designed to be highly engaging, giving council staff the opportunity to:

• Hear updates on new products and emerging technologies.

• Discuss changes in industry standards and regulatory frameworks.

• Dive deep into technical topics, including system sizing, maintenance, troubleshooting, and environmental impact considerations.

Perhaps most importantly, this session was structured around open Q&A, giving council staff the chance to ask real-world questions and get detailed answers directly from our engineering and technical teams.

The feedback from this portion of the event was overwhelmingly positive — councils appreciated the depth of technical knowledge shared and the honest, practical discussions that emerged.

Why Councils Value the Tour

The response from our 2023 attendees reaffirmed why the Bi-Annual Council Factory Tour is such an important part of our calendar. Councils told us they appreciated:

• Real-world knowledge: Getting a hands-on understanding of how systems are built and maintained.

• Direct access to experts: Having the opportunity to ask technical questions in a relaxed, face-to-face setting.

• Staying ahead of the curve: Learning about the latest technologies and how they can future-proof wastewater management strategies.

• Strengthening partnerships: Building stronger relationships between councils and Ozzi Kleen, which is critical for ongoing support and collaboration.

Looking Ahead to 2025

Building on the success of 2023, we are already busy planning the next Ozzi Kleen Bi-Annual Council Factory Tour in 2025. We have locked in the 26th of June 2025 and already sent out our save the dates.

We aim to make the next event even more valuable by:

• Introducing more live demonstrations of our systems in action.

• Expanding the technical education session to cover even more recent industry developments.

• Offering tailored breakout groups for different areas of interest (e.g., system maintenance, environmental compliance, new product development).

• Increasing opportunities for one-on-one consultations with our technical team.

We are also looking to extend invitations to additional councils and expand the range of topics discussed to ensure we are meeting the evolving needs of our communities.

At Ozzi Kleen, we believe that education, collaboration, and innovation are the keys to creating a more sustainable future. Events like the Bi-Annual Council Factory Tour allow us to live these values, connecting with those who are making real change at the local level.

By building strong partnerships with our councils, sharing technical expertise, and staying at the forefront of industry innovation, Ozzi Kleen is proud to support cleaner, healthier communities across Australia.

We can’t wait to welcome our next group of attendees in 2025 — until then, thank you for being part of the Ozzi Kleen story.